Privacy policy and data protection

Your privacy is important to us, therefore the data that you provide will be used only for the purposes intended.
 

How we gather information

In accordance with the provisions of the Organic Law 15/1999 of December 13, Protection of Personal Data, the data you provide us will be treated by an automated file system and will be used exclusively for the intended purposes.
 
Likewise, we will adequately protect your personal data, taking the necessary measures to prevent its loss, alteration or improper access by third parties that may use them for purposes other than those requested by you, in strict compliance with what is contemplated in Royal Decree 1720/2007, which approves the regulation of development of the Organic Law 15/1999 of Protection of Personal Data. You have the right to access the file, to rectify your data, to cancel them or object to be treated. To exercise your rights, you must go to C / Virgen de los Reyes, 3. 41110-Bollulos de la Mitación (Seville) or send an email with your request to info@skydivespain.com.

Your personal information is gathered when you book online or make any kind of enquiry through our website.  Once you have booked additional information is gathered for for insurance and training purposes.

Financial information is only gathered when a reservation is made, and this information is held securely by our merchant provider.

 

Responsibility

Although we try to ensure that the information contained on our website is correct, we do not guarantee that it is complete and accurate.  We try to ensure that the missing information is updated.
The website contains links to other sites, which we are not responsible in the way they treat your privacy policy.
 

Google Analytics

We use Google Analytics to control the use of this web page. This program generates statistics and other information about the use of our site with cookies, which are stored on users' computers. Google also stores this information. If you want to know about Google's privacy policy please click the following link: http://www.google.com/privacypolicy.html
Depending on the security settings of your computer, some will reject certain cookies, others most of them. Depending on your configuration you may not be able to visit some websites.
 

What we do with the information

Your information will only be used for the purpose for which it is intended.
We will never sell, distribute or give out your personal details to any third-party, organisation or individual outside of the Swallow Group unless legally obliged to do so.


Exceptions

Personal information pertaining to official business such as insurance policy requirements and statistics collation with be passed on to our governing bodies, this may include FEADA - Spain, FPPQ - Portugal & USPA – United States.

If you are taking part in a fundraising activity (for example a charity skydive) your contact details will be shared between ourselves and the charity you are fundraising for. This is to allow the charity to support you with your fundraising efforts as well as to prevent fraud and the theft of donations intended for charitable causes.

Should you enquire about skydiving at any of our other Swallow Group companies then, with your consent, your contact details will be shared so they can send you the relevant information you have requested.
 

Your rights

You have the right to request a copy of the information that we hold about you. You may do this at any time by post or email.


Email Correspondence & Direct Marketing

When a reservation is made or altered we will send you a confirmation letter by email.  It is vital that our customers receive full booking information ahead of their experience with us and therefore by making a reservation with us all customers are agreeing to this information being sent in some format.
You will never be added to any marketing campaign without your consent. 
You may be sent a thank you email after your experience with us, as well as a request for a review or feedback from ourselves or from a third-party review site such as Trip Advisor and information about events and/or promotions.

Email newsletters will be sent to those who have signed up via our website or have subscribed via our email links however you can unsubscribe at any time via the unsubscribe link, or by contacting us directly. 


Third party websites & companies

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing and may have their own privacy  policies and terms and conditions.


Media - Video & Photographs

We reserve the right to use video and photos of any customers taken on our airfield and/or from our aircraft on our website, social media and on printed promotional materials unless we are told in writing otherwise.