We are hiring! Dropzone Assistant Manager

Tuesday, February 6, 2018

DZ Assistant Manager- English & Spanish Require

Main Job Purpose: 
Assist the Manager with all their responsibilities and duties including financial, event management, HR and administrative activities to facilitate the smooth running and success of the company. A high level of customer service combined with company efficiency is to be carefully balanced and achieved
Key Responsibilities and Tasks Include:
  • Primarily office based tasks
  • Ensuring administration efficiency
  • Ensuring customer relations to the highest standard, company values are followed and teams are working to increase sales and business
  • Assist the main Office on their duties during busy periods, checking-In Customers and manifesting when required
  • Oversight of general operation running and employee issues
  • Managing costs/invoicing information and preparing monthly accounting
  • Execute  standard HR procedures for staff members
  • Maintain staff folders updated, request new contracts and assist on the recruitment process
  • Responsible for Labour Risk Prevention to all employees – schedule appointments and keeping records up to date
  • Aiding the reviewing of and analysing procedures and making reports; summarising information; identifying trends
  • Assisting to maintain very high level of professionalism and customer service in the DZ offices, especially with complaints; identifying if further training is required at any time.
Experience/Skills/Attributes Required:
  • Fluent in English and Spanish – verbal and written.
  • Strong administrator with ability to solve problems and work under pressure.
  • Business background with direct customer service experience.
  • Ability to think critically and analyse situations and data.
  • Mature personality with scope to resolve conflict.
  • Self-motivated, flexible, punctual and organised.
  • Hands-on, lead by example attitude.
  • Experience in a customer facing role and confident telephone manner
  • Experienced with IT and office software packages (Word,Excel,Power Point etc.).
  • Due to some of the tasks, a full driver’s license of minimum 2 years is required.

If you are interested in this position, please send us an email with your resume to recruitment@theswallowgroup.com.

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